2696 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven track record in SAP service delivery or managed services, with a solid understanding of SAP support operations
- Hands-on experience transitioning SAP projects into BAU support
- Experience supporting global SAP environments running on a single instance
- Proven experience working with offshore delivery teams, managing quality and performance across time zones
- A track record of managing senior customer relationships and handling difficult or high-pressure conversations professionally
- Good understanding of SAP landscapes (ECC or S/4HANA), common integration patterns, and the difference between functional, technical, and Basis issues
- Experience owning SLAs, running service reviews, and reporting on performance with credibility
- Strong commercial awareness, including contracts, scope, and cost
- Nice to have: ITIL Foundation (or higher) or experience with S/4HANA Public Cloud and/or SAP BTP or familiarity with SAP support tools such as SAP for Me, Cloud ALM, or Solution Manager
Responsibilities
- Own the day-to-day service relationship for a single SAP account
- Run monthly and quarterly service reviews, presenting performance and driving actions through to closure
- Track SLAs and KPIs, spotting trends early and addressing issues before they become problems
- Manage incidents and escalations end to end, coordinating multiple teams, keeping the customer informed, and restoring service quickly
- Keep service documentation up to date, including service catalogues, operating procedures, and risk registers
- Build strong relationships across the customer organization, from operational leads to senior leadership
- Identify risks to service quality or customer satisfaction early and implement practical mitigations
- Act as a strong internal advocate for the customer while holding delivery teams accountable
- Lead the transition from project delivery into live support ensuring knowledge transfer is effective
- Be the main interface between the customer and offshore delivery teams, translating requirements clearly
- Navigate the realities of a distributed delivery model: time zones, communication rhythms, and quality control
- Play an active role in change management, assessing service impact and informing customers
- Drive continual service improvement, spotting opportunities to improve quality, efficiency, or cost
- Understand the commercial setup of the engagement and flag risks to scope or margin early
- Support contract renewals and extensions by maintaining a clear view of performance and customer sentiment
Description
At DXC Technology, we are passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. As our SAP Service Delivery Manager, you will take full ownership of service delivery for a single, strategic customer within a hybrid role that leans heavily toward being on-site. You will benefit from a competitive salary, bonus, and a flexible benefits package designed to support you professionally and personally. You will be part of a high-profile, single-customer engagement where you can make an impact and grow your career within a supportive organization.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find SAP Developer salaries in the UK here.
How many SAP Developer jobs are in the UK?
Currently, there are 2696 SAP openings. Check also: SharePoint jobs, Salesforce jobs, ABAP jobs - all with salary brackets.
Is the UK a good place for SAP Developers?
The UK is one of the best countries to work as a SAP Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for SAP Developer jobs in the UK?
Yellowbrick Data, Circuit Mind, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, UKTL among others, are currently hiring for SAP roles in the UK.
The company with most openings is Experis as they are hiring for 85 different SAP Developer jobs in the UK. They are probably quite committed to find good SAP Developers.
The company with most openings is Experis as they are hiring for 85 different SAP Developer jobs in the UK. They are probably quite committed to find good SAP Developers.