Infrastructure Support Specialist

- We require strong experience with Windows Server 2016, 2019, and 2022, including installation, configuration, Active Directory fundamentals, Group Policies, DNS, DHCP, DFS, and domain communication paths. - We require proven expertise supporting and administering Hyper-V environments, including cluster management, system builds, virtual networking, and troubleshooting. - We require experience planning, installing, configuring, and upgrading VMware ESXi and vCenter Server. - We require strong knowledge of enterprise storage solutions, including HPE and Dell arrays and Microsoft Storage Spaces Direct, with experience in performance monitoring, optimisation, and capacity planning. - We require advanced PowerShell scripting capability for automation. - We require experience supporting HCI and converged infrastructure platforms, including Dell and HP systems. - We require proficiency with backup and security solutions such as Symantec NetBackup and Symantec MFA. - We require a strong understanding of systems management tools including RDS, WSUS, and SCCM, along with their deployment and monitoring processes. - We require hands-on experience supporting BAU operational activities across Windows, storage, backup, and workstation environments, including troubleshooting, patching, and software upgrades. - We require the ability to create and interpret HLDs, LLDs, and build guides, ensuring clear documentation of infrastructure solutions. - We require experience working within controlled data centre environments, including system builds, cabling, proactive monitoring, and physical hardware management. - We require strong working knowledge of Extreme, Cisco, Dell, and HPE switching platforms, including configuration, troubleshooting, and performance monitoring. - We require understanding of enterprise firewall concepts with exposure to Juniper and Palo Alto firewall technologies. - We require the ability to diagnose complex network issues impacting servers, storage, virtual machines, authentication paths, and workstation connectivity. - We require solid understanding of networking fundamentals, including VLANs, trunking, routing basics, ARP, STP, link aggregation, segmentation, and multi-network secure architectures. - We require demonstrated ability to support domain-integrated services including DNS, DHCP, and domain structure in secure, multi-tiered environments. - We require strong analytical, diagnostic, and problem-solving ability across all infrastructure layers. - We require DV clearance or willingness to undergo vetting. - We require the ability to work onsite at our Aldermaston client site five days per week, with occasional work from home. - We require strong communication skills and the ability to work professionally with internal stakeholders and external suppliers. - We prefer experience with Azure Cloud and/or Oracle Cloud platforms for hybrid infrastructure integration. - We prefer exposure to VMware technologies including ESXi, vCenter, and virtual networking. - We prefer knowledge of enterprise storage platforms such as Left-Hand Storage, EMC Networker/Unity, HPE 3PAR, SAN, MSA, and StoreOnce solutions. - We prefer experience supporting SAN/NAS storage networking, including fibre channel and iSCSI fabrics. - We prefer industry certifications such as CCNA, CCNP, or relevant vendor qualifications from HPE, Dell, or Cisco. - We prefer exposure to Juniper and Palo Alto firewall technologies and understanding of enterprise firewall behaviour and policy structures. - We prefer familiarity with software-defined networking concepts, segmentation models, and secure multi-network designs. - We prefer experience working with complex datacentre networking topologies, including VLAN design, LACP or link aggregation, spanning-tree management, and multi-layer switching. - We prefer Linux operating system knowledge and administrative capability. - We prefer experience using monitoring or orchestration tools for network or infrastructure automation such as PowerShell, Python, Ansible, or similar. - We prefer project management experience with the ability to run or contribute to technical workstreams. - We prefer ITIL Foundation certification and exposure to ITIL Transition processes.