Data Centre Support Engineer

- Data Centre operations experience - Basic understanding of IT operations in a big organization - Strong loyalty with regard to data and DC facility security - Fluency in the local language (speaking, reading, and writing) - Fluency in English (speaking, reading, and writing) - Ability to work precisely and with a quality-oriented mindset - Maturity, high level of reliability, and sense of responsibility - Flexibility and willingness to cope with unexpected problems and situations - General technical orientation - Competent and professional communication with a commercial attitude over the phone - Ability to understand and clarify customer expectations effectively - Ability to manage customer expectations and interactions effectively - Basic understanding of server hardware (console, devices) - Ability to handle various types of media, devices, and libraries - Generic media knowledge (training will be provided for specific or customer-specific equipment) - Proficiency in Microsoft Windows and Microsoft Office environment and general PC hardware - Basic understanding of Networking - Preferred Data Centre operations experience - Familiarity with structures and processes - Professional certification in a relative field - A professional degree in a technical discipline