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Senior IT Service Manager
65,000 - 65,000 GBP
DWP Digital
Pencroft Way 40, Manchester Science Park
65,000 - 65,000 GBP
Requirements
Must:
We are looking for candidates with extensive knowledge and understanding of digital products and services, including experience with service management tools such as ServiceNow. You should have a strong grasp of technologies and solutions, along with demonstrable experience across the service lifecycle. Additionally, experience in managing a quality service, particularly within an infrastructure technology context across a multi-supplier landscape, is essential. Familiarity with Service Management Frameworks like ITIL, as well as extensive experience in building and developing effective working relationships with senior business stakeholders, suppliers, and IT managers, is required.
Responsibilities
As a Senior IT Service Manager, I will expect you to define and design the support model for IT services across the DWP digital landscape. You will implement robust support strategies that ensure stability and performance for multiple platforms, products, and services. You will be a champion for best practices and serve as a prominent voice in the wider digital community, driving innovation and change. Cultivating effective and engaged relationships with stakeholders and suppliers will also be a key part of your role.
Description
You will join us in one of our brilliant digital hubs in Manchester, Leeds, Newcastle, or Blackpool. We embrace a hybrid working model, allowing you to work in the office about 40% of the time and 60% from home. We offer competitive pay of up to £66,058, along with a generous civil service pension, where employer contributions are worth 28.9%. Our leave package starts at 26 days, and you can take up to 3 extra days off a month on flexi-time. We pride ourselves on maintaining an award-winning environment and culture, and we offer a broad benefits package focused on your work-life balance, including flexible working hours, volunteering time off, discounts on shopping, interest-free loans for commuting options, and opportunities for professional development and career progression. We would love for you to bring your authentic self to work with our 'I Can Be Me in DWP' initiative.
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You can find IT Specialist salaries in the UK here.
How many IT Specialist jobs are in the UK?
Currently, there are 1026 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
Core-Asset Consulting, BAE Systems, Computershare, Reedsy, Unisys, LDMS, Cencora among others, are currently hiring for IT roles in the UK.
The company with most openings is LA International Computer Consultants Ltd as they are hiring for 31 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is LA International Computer Consultants Ltd as they are hiring for 31 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.