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DGH Recruitment jobs

IT Service Lifecycle Manager/IT Service Manager

£104,000 - 130,000
DGH Recruitment
Victoria Square, Birmingham
£104,000 - 130,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- We prefer candidates who hold a certified ITIL Foundation v4 certification and advanced ITIL certifications. - You should have a minimum of 7 years of experience working in IT Service Management, with at least 3 years in a leadership or managerial role overseeing ITIL processes such as Service Design, Service Portfolio Management, Service Transition, Release Management, and Change Management. - Expertise in managing the end-to-end lifecycle of IT services, from initial design to retirement, is essential. - Extensive experience in Change Management and Release Management processes, including risk management, stakeholder communication, and post-implementation reviews, is required. - Knowledge of industry regulations, compliance standards, and internal governance frameworks is necessary to ensure services are designed and managed in accordance with legal, security, and compliance requirements. - Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or similar platforms to manage service lifecycle processes is important. - A strong ability to communicate and set expectations with stakeholders and third parties is vital.

Technologies

ITIL

Responsibilities

- I will lead the Service Lifecycle process to ensure that new and existing services meet business needs and are scalable and sustainable. - I will collaborate with stakeholders to gather service requirements and design services that align with business objectives and IT capabilities. - I will oversee the service portfolio, ensuring that all services align with our strategic objectives and deliver value, and that all services contain up-to-date and accurate information. - I will lead the Release Management process to ensure that software and service releases are planned, tested, and deployed with minimal disruption. - I will coordinate across teams to ensure that releases are executed according to schedule, with thorough testing, validation, and communication to all stakeholders. - I will manage the Change Management process, ensuring that all changes to services, systems, and infrastructure are controlled, executed, and closed effectively. - I will facilitate and participate in Change Advisory Board (CAB) meetings to assess, approve, and prioritize changes.

Description


This fantastic opportunity arises for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham-based client on an initial 6-month contract. Please note that this role sits inside IR35. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, we are advertising this position based on having first sought approval from our client to find candidates. As a company, we act as both an Employment Agency and Employment Business.
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You can find IT Manager salaries in the UK here.

How many IT Manager jobs are in the UK?

Currently, there are 2607 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.

Is the UK a good place for IT Managers?

The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Manager jobs in the UK?

MastarRec, Client Server, client server, Pharmacy2U, HM Land Registry, Mas & Pas Limited, Core-Asset Consulting among others, are currently hiring for Manager roles in the UK.

The company with most openings is Experis as they are hiring for 76 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.