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IT Service Delivery Analyst
£30,000 - 30,000
DFS Furniture Ltd
Rockingham Way, Woodlands
£30,000 - 30,000
Requirements
Must:
We are looking for an IT Service Delivery Analyst with a strong background in data analysis and financial planning. You should have experience in managing stakeholders and fostering collaboration across teams. The ideal candidate will possess comprehensive knowledge of ITIL standards and change management frameworks. A degree in Computing/IT or a related field, or equivalent industry experience, is essential. Experience in an IT service organization or retail setting is preferred. Certifications in IT Service Management such as ITIL are a plus. You should also demonstrate strong communication skills and the ability to make sound decisions under pressure.
Responsibilities
In this role, you will manage the change queue to ensure efficient execution of changes with minimal risk. You will schedule and chair Change Advisory Board (CAB) meetings, prioritizing and categorizing change requests in alignment with business objectives. Conducting Post Implementation Reviews (PIRs) and maintaining change-related documentation is part of your duties. You'll also track and report change outcomes, perform final reviews and approvals for changes, and act as the central point of communication during service escalations. You will collaborate with various teams to ensure service transitions and operational readiness.
Description
This hybrid role is based at our Doncaster Group Support Centre, with an expectation of 2-3 days a week onsite. At DFS Group, we are committed to fostering a diverse and inclusive culture where everyone feels welcome and valued. We celebrate diverse voices and invest in partnerships that drive change. We are proud to be an equal opportunities employer and encourage candidates from all backgrounds to apply, even if their experience does not fully match the job specification. Join us and help shape the future of furniture retail while enjoying a variety of benefits including a potential annual bonus, training and career development opportunities, a generous holiday allowance, discounts on our products, and wellbeing perks.
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Currently, there are 2642 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
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Which companies are hiring for Business Specialist jobs in the UK?
Oakford Technology Ltd, Barques, GeekingITSimple, Kura, Cirrus Technology Solutions, magic42 Limited, HM Land Registry among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 84 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 84 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.