3354 IT & Software Developer jobs in the UK

DF Capital Bank jobs

IT Systems Analyst

£43,000 - 72,000
DF Capital Bank
Great Ancoats Street, Manchester
£43,000 - 72,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Basic Understanding of operating systems (Windows, Linux) - Knowledge of network services and protocols - Familiarity with server infrastructure and virtualization technologies - Knowledge of Cloud Based Service Providers (AWS, Azure) - Helpdesk management skills - Experience with and understanding of Powershell and VB scripting - Problem diagnosis and resolution - Ability to produce clear written material - Ability to communicate technical information in a clear and understandable manner to non-technical stakeholders - Technical requirements definition skills - Ability to engage with and seek input from others to ensure delivery to agreed timescales - Strong sense of ownership and ability to follow tasks through to completion - Ability to effectively engage with third party suppliers, with experience of allocating work to suppliers and working with suppliers to resolve issues - Willingness to learn new technologies and maintain industry knowledge - Ability to understand and determine when issues should be escalated to a higher level - Open to new ideas and change initiatives, with an ability to modify the current approach in the face of new demands

Responsibilities

- Support and resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements - Keep incident management (ticket) systems up to date - Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents - Provide timely communication to users on the status of their service requests and incidents as required - Liaise with IT suppliers to ensure IT application-related incidents and problems are resolved in a timely and professional manner - Ensure problem prevention methods are continually applied to improve service levels and reduce costs - Undertake IT application-related problem diagnosis, implementing problem resolution or prevention measures as appropriate - Monitor the availability, performance and throughput of supported IT applications - Prioritise and schedule assigned support activities and tasks - Maintain IT application support technical documentation - Participate in disaster recovery activities as required - Manage outside support suppliers and other third-party assistants as required - Create and update documentation

Description


We are DF Capital, a specialist bank headquartered in Manchester, dedicated to providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Our focus is on delivering tailored financial solutions that help our customers achieve their ambitions. Our workplace fosters a culture of support and community, and we offer a range of benefits, including private medical insurance, a generous pension contribution, ample vacation time, free gym membership, and opportunities for professional development. Our vibrant office is located in Ancoats, Manchester, where we work together to make a positive impact for our customers and our communities.
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