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GWS/GCP Support Engineer
£48,000 - 54,000
DCV Technologies
Blackfriars Underpass, Puddle Dock
£48,000 - 54,000
Requirements
Must:
We are looking for candidates who possess strong customer interaction skills and excellent written and verbal communication abilities. You should be able to manage support work independently, while also collaborating with additional Account Managers when necessary. A solid foundation in technical skills and exceptional organizational capabilities are essential. We value a collaborative mentality and seek individuals who pride themselves on their creativity and problem-solving abilities. A proactive sense of curiosity and flexibility for on-call support, particularly during the holiday season, are also important.
Responsibilities
In this role, you will provide technical support and administration focused on applications within our Collaborations Applications suite, including Microsoft Office 365, Google Workspace, Dropbox, Box, Lucidchart, Asana, Tableau, Slack, SurveyMonkey, and Quip. Collaboration and consultation with users to troubleshoot and resolve technical issues related to these applications will be key aspects of your day-to-day activities. You will also provide training on new and existing features and facilitate application testing throughout the change process. Identifying trends in issues, investigating optimal solutions with service providers, and communicating those solutions to the appropriate teams will be part of your responsibilities. You will assist in migrating users from declining services while monitoring and optimizing systems for both users and admin/governance teams. Documentation in the form of wikis for our user base will also be part of your ongoing tasks.
Description
We require a candidate with over 8 years of system administration and custom solution development experience, specifically with collaboration applications such as Microsoft Office 365, Google Workspace, Dropbox, Box, Lucidchart, Asana, Tableau, Slack, SurveyMonkey, and Quip. You should have deep technical experience with these applications, including APIs, integrations, daily maintenance tasks, system configuration, and custom solution development. Expertise in offering detailed application consulting, including exception evaluations and new SaaS application request intakes, is crucial. Certifications, including Microsoft 365 Certified: Enterprise Administrator Expert or Google Professional Workspace Administrator, are mandatory. Knowledge in custom solution development for Google AppSheet, as well as experience with Tableau, is highly desirable. Rates are negotiable, and this contract will be inside IR35.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2668 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
TCMM Shutter Group Ltd, SaluteMyJob, Access4, BAE Systems, BTL IT Solutions Ltd., Gelt Inc, Part Sync Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.