3160 IT & Software Developer jobs in the UK
Requirements
Must:
- Previous experience working in a telephone-based support team environment
- Experience using remote control technologies for troubleshooting and assistance
- Outstanding communication skills, enabling the delivery of accessible advice to non-technical users
- Ability to work proactively and independently without close supervision (self-motivated)
- Confident and friendly telephone manner, with a strong commitment to team play
- Education to SQA Higher Level or equivalent (e.g., A-Level, Level 3 Diploma)
- Comprehensive working knowledge of PCs and Microsoft products (including Windows OS and Office Suite)
- A degree in a numerate subject (e.g., Mathematics, Computer Science, Engineering) (desirable)
- An understanding of TCP/IP networking concepts (desirable)
- Knowledge of smartphone email configuration (iOS/Android) (desirable)
Responsibilities
- Provide direct technical assistance and troubleshooting to employees across multiple sites, primarily over the phone
- Record, monitor, and follow up on support calls to ensure swift and accurate resolution
- Identify and manage situations that require outsourcing to third-party specialists
- Interact with users of varying technical knowledge levels, delivering accessible and easy-to-understand advice
- Contribute to and work on PC, server, and network update and implementation projects across the business
- Engage in occasional travel, including overnight stays, as necessary
Description
We are a major UK care provider with 240 care homes and 6 hospitals. The IT Support Officer role is integral to our business, situated within the IT Help Desk team. This position offers an opportunity to work in a dynamic environment where your contributions will be valued. We provide a supportive team atmosphere and the chance for personal and professional development, based in Inverness, IV2.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3160 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, Mas & Pas Limited, Sellafield Ltd, Interface, Accenture, Future Talent Learning, Ctrl Alt among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 98 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 98 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.