4462 IT & Software Developer jobs in the UK

Costa Coffee jobs

Lead Technical Manager D365

£34,000 - 57,000
Costa Coffee
Honywood Road, Basildon
£34,000 - 57,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Overseeing Support & Maintenance for Dynamics 365 - Management of D365 platform and customized code releases - Integration monitoring and D365 platform health monitoring and remediations - System administration task responsibilities for D365 - Responsibility for D365 configuration changes into Production and overseeing development work as part of an Agile development model

Technologies

Office 365

Responsibilities

- Collaborate with technology teams, business stakeholders, and the outsourced managed service provider to ensure the D365 system meets current and future business requirements - Manage and oversee the activities of the outsourced managed service for D365 for Finance & Operations (F&O), Supply Chain Management (SCM) and/or Customer Engagement (CE), setting standards, principles, ways of working and guardrails for 3rd party support, maintenance and development activities - Provide support, guidance and expertise to the managed service provider and directly provide 2nd and 3rd line support on an exceptional basis - Ensure incidents, problems, and alerts are managed and acted upon within OLA and SLAs, managing major incident escalations from a technical perspective and managing activities with third parties, ensuring continuity of services - Collaborate with Product Owner, Delivery Managers and 3rd party developers on the development of new features and their rollout to production

Description


At Costa Coffee, we are dedicated to reimagining the coffee experience across over 50 countries. As a D365 Technical Manager, you will play a crucial role in aligning our technology with business objectives by collaborating with various teams and managing service providers. We offer excellent benefits including a share ownership plan, smart pension matching, financial support, discounts, and private medical coverage. Located in Basildon, our hybrid work environment supports your unique contributions while fostering a culture of diversity, equity, and inclusion.
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