2386 IT & Software Developer jobs in the UK
Requirements
Must:
- I have 5 years of experience in customer-facing roles within optical networking or related telecommunications fields.
- I possess a strong understanding of optical networking technologies and deployment practices.
- I have a proven ability to manage complex customer relationships, projects, and escalations.
- I have experience in both pre-sales and post-sales engagements.
- I demonstrate excellent communication, negotiation, and stakeholder management skills.
- I am capable of working independently in the field while closely collaborating with internal teams.
Technologies
Responsibilities
- I act as the primary point of contact for customers, ensuring alignment between operational delivery and contractual commitments.
- I drive customer outcomes through proactive engagement, issue prevention, and strategic guidance.
- I support onboarding and service adoption, ensuring customers realize full value.
- I build and nurture strong relationships that promote customer retention, loyalty, and advocacy.
- I manage complex or escalated situations, collaborating cross-functionally to ensure quick and effective resolution.
- I provide both pre-sales and post-sales support, aligning technical and business objectives.
- I serve as a trusted advisor to customers, understanding their networking environment and helping drive continuous improvement.
- I travel to customer locations approximately every two months as part of the engagement model.
Description
As a Customer Success Advocate, I play a vital role in delivering world-class customer experiences, driving technology adoption, and influencing strategic outcomes for some of our clients' most recognized customers. I have the opportunity to combine deep technical knowledge with relationship management in a dynamic, customer-centric environment. I can be based in Northern Ireland or Ireland, supporting our clients' customers as a trusted partner and point of escalation throughout the full service lifecycle.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2386 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Blackbird Corporate Ltd, Prodigy IT Solutions, Nexus Vehicle Rental, Together, magic42 Limited, Novem Ltd, MastarRec among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.