2512 IT & Software Developer jobs in the UK
IT Support Technician
£25,000 - 28,000
Cooper Lomaz Recruitment Ltd
Acle New Road, Great Yarmouth
£25,000 - 28,000
Requirements
Must:
- Proven experience in providing 1st and 2nd line IT support for both hardware and software issues.
- Strong technical background with a focus on customer service.
- Ability to effectively manage incoming Service Desk requests and prioritize tasks.
- Familiarity with user endpoint devices and their installation, configuration, deployment, and maintenance.
- Experience in maintaining hardware inventories and software licensing records.
- Knowledge of endpoint security measures such as anti-virus, patching, and mobile device management (MDM).
- Proactive problem-solving skills to identify and resolve recurring technical issues.
- Strong communication skills for liaising with third-party suppliers and service providers.
- Ability to respond promptly to alerts from monitoring systems.
Responsibilities
- I will provide effective 1st and 2nd line IT support for hardware and software issues.
- I will manage incoming Service Desk requests, ensuring tickets are prioritized, updated, and resolved within SLA targets.
- I will maintain an on-site presence to support and operate the Service Desk during core business hours (8:30 a.m. – 5:00 p.m.).
- I will oversee user endpoint devices, including their installation, configuration, deployment, and maintenance.
- I will maintain accurate records of hardware inventories and software licensing.
- I will conduct hardware and software refreshes to ensure equipment remains updated and fit for purpose.
- I will manage endpoint security measures to maintain a secure IT environment.
- I will identify and resolve recurring technical issues through proactive problem management.
- I will liaise effectively with third-party suppliers and service providers to ensure the smooth delivery of IT support.
- I will respond promptly to alerts raised by monitoring systems and escalate issues when necessary to maintain service continuity.
Description
We are seeking a proactive and organized IT professional who takes a customer-focused approach. You will thrive in problem-solving scenarios, enjoy collaborating with colleagues, and be committed to delivering high-quality IT support in a fast-paced environment. At our leading organization based in Great Yarmouth, you'll play a key role in our IT team, ensuring our systems remain secure, stable, and provide a seamless user experience across the business.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2512 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Healthy Careers, Commsworld, BAE Systems, Together, Kendal Nutricare, Upland Systems Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 63 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 63 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.