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1st Line Support
£40,000 - 70,000
Cooper Lomaz Recruitment Ltd
Dial Lane, Ipswich
£40,000 - 70,000
Requirements
Must:
We are looking for a motivated individual with previous experience in a 1st Line IT Support or Service Desk role. You should be confident in troubleshooting issues with Windows OS, Microsoft 365, and basic networking. Strong communication skills and a customer-first approach are essential, along with the ability to prioritize tasks and manage multiple issues simultaneously. A full, clean UK driving licence is also required due to our location.
Responsibilities
As our 1st Line Support Engineer, I will ask you to act as the first point of contact for IT support queries, providing both face-to-face and remote assistance. You'll be responsible for diagnosing and resolving 1st line technical issues across hardware, software, and network environments. When necessary, you’ll escalate more complex issues to the 2nd line team. Additionally, you will configure and maintain desktops, laptops, mobile devices, and peripherals, all while delivering an excellent customer experience that ensures end-users feel supported and informed.
Description
This is an onsite position based just outside Ipswich, and you will be joining a friendly, collaborative IT team where opportunities for progression exist. You will gain hands-on exposure to a wide range of technologies. We offer a competitive salary of up to £30,000 per annum, depending on experience, along with free parking onsite and easy access from Ipswich and surrounding areas. If you're passionate about IT and enjoy helping people solve technical problems, we would love to hear from you!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1873 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 61 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 61 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.