2686 IT & Software Developer jobs in the UK
1st Line Support Engineer
£30,000 - 30,000
Context
Marsh Wall 24, South East London + Remote
£30,000 - 30,000
Requirements
Must:
- Previous experience working within a 1st Line role, ideally within an IT Services environment
- Possess excellent customer service skills, with the ability to break down technical terms
- Excellent troubleshooting, analytical, and problem-solving skills
- Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams, and OneDrive), mobile devices
- Basic hardware knowledge
Responsibilities
- Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving, and escalating incidents
- Answer service desk calls and log tickets on our PSA (Professional Services Automation software)
- Provide regular and clear communication with customers regarding ticket status and expected resolution times
- Produce and maintain accurate technical documentation
- Assist with the deployment of client and internal projects when required
Description
We are a well-established and leading IT Managed Service Provider based in Central London, seeking a motivated and technically driven 1st Line Engineer to join our dynamic and collaborative team. Established over 20 years ago, we have developed an excellent reputation in the industry for providing a vast range of IT services, placing our clients at the center of everything we do. In return for your expertise, we offer a salary of up to £30,000 PA (depending on experience), alongside numerous benefits including funding for further training and certifications. This role also includes a flexible work arrangement with 1 day per week working from home.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2686 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Pense Ltd, FCDO Services, Access4, Lloyds Banking Group, COMPANIES HOUSE among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.