Graduate IT Systems Analyst

- Providing day-to-day IT support across the business - Setting up, configuring, and maintaining computers, devices, and production-related IT equipment - Diagnosing and resolving hardware, software, and basic network issues - Managing user accounts and system access - Installing, updating, and maintaining software - Supporting production-related IT and factory systems - Maintaining IT asset records and basic documentation - Developing a strong understanding of the organisation’s ERP and MRP systems - Supporting and optimising workflows relating to works orders, sales orders, and purchase orders - Updating and maintaining accurate Bills of Materials - Improving data integrity across systems - Analysing factory and operational workflows and supporting process improvements - Creating SQL queries for internal reporting and dashboards - Supporting management reporting and operational analysis - Developing simple tools, scripts, or automations to improve efficiency - Working with backend databases to support reporting and system functionality - Liaising with external IT and software support partners when required - Meeting with software providers to assess new systems and technical feasibility - Providing system training and support to users across the business, including senior management - Contributing ideas around best practice and future system improvements