2277 IT & Software Developer jobs in the UK
2nd Line Support Engineer
Β£30,000 - 35,000
Constant Recruitment Ltd
Stowting Hill, Tonbridge
Β£30,000 - 35,000
Requirements
Must:
- Ideally, I am looking for someone with experience working in an MSP (Managed Service Provider) or IT service environment.
- You should be a confident communicator with excellent customer service skills.
- Strong troubleshooting and problem-solving ability is essential.
- I need you to have experience at the 2nd Line level with most of the following technologies:
- Microsoft 365, SharePoint, MS Desktop (Windows 7β11), MS Server (2012β2019)
- Hyper-V, VMware, Azure
- Networking skills including Switches, Routers, and Firewalls (WatchGuard preferred), as well as DHCP and DNS
- Knowledge of Active Directory, Antivirus solutions, and Printers
- MS Office (2010/365)
Responsibilities
- I will need you to provide 2nd Line remote and onsite support to a diverse range of customers.
- You will act as an escalation point for 1st Line engineers.
- Assisting with installations and project work across core technologies will be part of your role.
- Prioritizing and resolving tickets in line with SLAs is also a key responsibility.
- You will be responsible for creating and maintaining technical documentation.
- I may ask you to contribute to the Out of Hours rota when required.
Description
We are a well-established IT Managed Service Provider experiencing steady growth and expanding our service desk team. If you enjoy solving technical challenges and supporting people with their IT needs in a collaborative and friendly environment, this could be a fantastic opportunity for you. In return, I offer a people-first culture with fair pay, annual salary reviews, Christmas bonuses, and necessary cost-of-living adjustments. You will also enjoy flexibility, including paid family leave days. Furthermore, I provide development opportunities through paid training and clear progression paths, ensuring your salary increases alongside your skills. Join us in a positive, team-focused environment where achievements are celebrated, and thereβs always room for a little fun!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2277 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
ProCheckUp Limited, Deep Sea Electronics Ltd, LendingCrowd, razorblue Careers, Yorkshire Dental Suite, Internet Assist Limited, Expert Insights Tech Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 73 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 73 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.