3509 IT & Software Developer jobs in the UK
2nd Line Engineer - Technical Onboarding
£32,000 - 35,000
Constant Recruitment Ltd
Station Approach, Paddock Wood
£32,000 - 35,000
Requirements
Must:
- Commercial MSP support experience
- Strong Microsoft 365, Windows, and Active Directory knowledge
- Solid infrastructure fundamentals (networking basics, backups, security concepts)
- Confidence troubleshooting more complex technical issues
- Ability to explain technical concepts to non-technical customers
- Good organization skills and the ability to juggle multiple customers
- A proactive mindset and desire to learn and develop
- Exposure to endpoint management, security tools, backup platforms, or automation is beneficial but not mandatory
Responsibilities
- Supporting technical onboarding for new MSP customers (remote and onsite)
- Assessing customer environments and identifying risks and improvement areas
- Deploying core tools and systems (management agents, AV, support tooling, etc.)
- Producing clear documentation and structured handovers into support
- Assisting with technical alignment and health reviews
- Working with Centralised Services on recurring issues and automation opportunities
- Providing technical guidance and best-practice recommendations to customers
- Supporting Technical Account Managers with customer meetings, escalations, and roadmap planning
- Occasionally assisting with presales demonstrations
Description
We are a growing Managed Service Provider located in Paddock Wood, offering a hybrid role with a minimum of two days office-based work. Our company is committed to investing heavily in customer onboarding, technical standards, and service quality. We provide a supportive culture that fosters clear development opportunities, along with benefits such as a salary of £35,000 DOE, 26 days of holiday, and paid overtime when flexibility is required. This role combines hands-on engineering tasks with customer interaction and continuous improvement.
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How many IT Support Engineer jobs are in the UK?
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The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
City of Lincoln Council, Bluefruit Software Limited, Openda Ltd, The Scouts Association, National Highways, Wren, xn global systems ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 92 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 92 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.