3163 IT & Software Developer jobs in the UK
1st/2nd Line Support Engineer
£28,000 - 32,000
Constant Recruitment Ltd
TN25 6BG, Ashford
£28,000 - 32,000
Requirements
Must:
- Experience in a 1st Line or 2nd Line IT support role
- MSP experience is highly desirable
- Strong customer service and communication skills
- Good troubleshooting mindset
- Organised and comfortable managing tickets
- Full driving licence beneficial (not essential at 1st line level)
Responsibilities
- Acting as a key point of contact for incoming support tickets
- Providing remote 1st and 2nd line support to clients
- Troubleshooting Microsoft 365 and Windows desktop issues
- Managing Active Directory tasks (users, permissions, group policy)
- Supporting endpoint and Intune-related queries
- Investigating basic networking issues (DNS, DHCP, TCP/IP)
- Escalating more complex issues to senior engineers
- Maintaining accurate ticket updates and documentation
- Occasionally attending client sites (if at 2nd line level)
Description
We are a well-established Managed Service Provider located in Ashford, Kent, looking for a 1st / 2nd Line Support Engineer to strengthen our team. This is an office-based role where you will join a busy, collaborative service desk supporting a wide range of external clients. We offer a supportive environment that emphasizes learning, knowledge sharing, and technical progression, with a clear pathway into 2nd Line and beyond. Our benefits include a competitive salary of up to £32,000 depending on experience and exposure to a modern tech stack.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3163 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, EG On The Move Ltd, TBG Solutions Ltd, Companies House, FCDO Services, MOD - Defence Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.