3201 IT & Software Developer jobs in the UK
1st Line Support Engineer
£25,000 - 28,000
Constant Recruitment Ltd
Greenfields Farm, Lymbridge Green, Stowting Common, Bekesbourne + Remote (UK)
£25,000 - 28,000
Requirements
Must:
- Previous experience in a 1st Line Support or IT Support role
- MSP experience is desirable but not essential
- Strong communication skills and a customer-focused approach
- Good problem-solving skills and attention to detail
- A positive attitude and willingness to learn
- Ability to work well as part of a team in a busy service desk environment
Responsibilities
- Acting as the first point of contact for incoming support requests via phone, email, and ticketing system
- Providing remote 1st Line support to external clients
- Logging, prioritising, and managing tickets in line with SLAs
- Troubleshooting common desktop, user, and Microsoft 365 issues
- Carrying out password resets, account creation, and basic Active Directory tasks
- Supporting Windows desktop environments
- Escalating issues to 2nd Line where required, with clear documentation
- Updating system notes and maintaining accurate records
- Working collaboratively with the wider service desk team to ensure issues are resolved efficiently
Description
We are a well-established Managed Service Provider located in Rochester, offering a supportive environment that values training and development. Our team is committed to helping you grow your technical skills and advance your career. In this office-based role, you will have the opportunity to gain exposure to a wide range of technologies and work in a friendly, collaborative culture. We have clear opportunities for progression beyond the 1st Line Support position.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3201 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, FCDO Services, Counter Terrorism Policing, Barony Universal Products Plc, EG On The Move Ltd, TBG Solutions Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.