4341 IT & Software Developer jobs in the UK
2nd Line IT Support Technician
£35,000 - 52,000
Conquip
Waterbrook Road, Alton + Remote (UK)
£35,000 - 52,000
Requirements
Must:
- Minimum of 3 years experience in an IT support role
- Strong knowledge of Microsoft 365 environments
- Experience supporting Windows operating systems on servers and workstations
- Good understanding of Active Directory and Azure Active Directory
- Experience administering Windows Server environments
- Knowledge of network troubleshooting and infrastructure support
- Experience supporting desktop and laptop hardware
- Ability to manage and prioritise multiple support requests effectively
- Strong communication and interpersonal skills
- Excellent written and spoken English
- Highly self-motivated with the capability to work independently and collaboratively within a team
- Candidates must hold a full UK driving licence and be willing to travel occasionally to other company sites as required
- Desirable: Microsoft 365 Certified: Enterprise Administrator Expert
- Desirable: Azure experience including AZ-104 certification
- Desirable: Relevant IT degree or equivalent industry experience
Responsibilities
- Deliver high-quality IT support to users on-site and remotely
- Manage and resolve escalated service desk tickets and complex technical issues
- Record, track, and document incidents through to resolution
- Prioritise incidents and requests to ensure SLA compliance
- Install, configure, and maintain hardware and software systems
- Support new starter and leaver processes, including device setup and access configuration
- Provide basic IT guidance and support to employees as required
- Conduct preventative maintenance activities and system health checks
- Assist in managing security tools such as antivirus, email filtering, and web filtering in collaboration with external IT partners
- Maintain and support network infrastructure, including wireless networks and remote access services
- Assist with data backup, restoration, and disaster recovery procedures
- Maintain strong working relationships with third-party technology suppliers
- Support IT infrastructure upgrades and system improvements
- Contribute to business technology and systems projects
Description
We are Conquip Engineering Group, a leading UK manufacturer providing engineered equipment to major construction and infrastructure projects across the country. We are seeking an experienced 2nd Line IT Support Technician to join our Technology team at our head office in Alton, Hampshire. This role is office-based and plays a crucial part in maintaining reliable, secure, and effective technology for our operations. Joining our team means being part of a business that values technology, reliability, and continuous improvement, where IT is key to supporting operational excellence across the company.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4341 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, Government Communications Headquarters (GCHQ), HM Land Registry, Companies House, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.