2879 IT & Software Developer jobs in the UK
IT Support Technician - 1st Line
£34,000 - 52,000
Concero UK
East Common, Gerrards Cross
£34,000 - 52,000
Requirements
Must:
- Relevant level 3 industry specific qualification
- Experience with platforms such as Windows Server, Office365, Google Workspace, Windows Operating System, Android, and iOS
- Experience using InTune
- Strong analytical and problem-solving skills to diagnose and resolve technical issues
- Proficiency in computer hardware setup, configuration, and troubleshooting
- Knowledge of network protocols, VPNs, LANs, DNS, and Firewalls
- Excellent communication skills to effectively assist users with technical problems while respecting our values and ethos
- Resilience, flexibility and ability to work independently as well as collaboratively in a team environment
- Minimum two years of experience working in an IT support role
- Methodical and well organized
- Full UK driving licence with no more than 3 penalty points and access to own vehicle
- Right to work in the UK
- Willing to commute to the school based in Redhill, Surrey, within a one-hour distance
Responsibilities
- Provide technical support and troubleshooting for computer hardware, software, and network-related issues
- Install, configure, and maintain computer systems and peripherals
- Set up and manage user accounts and access permissions
- Monitor and analyze network performance, including VPN, LAN, DNS, and Firewall
- Collaborate with team members to resolve IT issues and implement solutions
- Document and track support tickets using our ticketing system, Freshdesk
- Assist with software installations and updates
- Conduct regular system maintenance tasks, such as backups and updates
- Attend the school following a daily schedule and provide hands-on IT support and advice to our customers
Description
At Concero UK, we are a forward-thinking, rapidly growing IT company based in Wolverhampton, dedicated to providing excellent IT services to schools. This role as a 1st Line Customer Support Technician allows you to directly impact our service quality. We offer a competitive salary with yearly reviews, 23 days annual leave plus bank holidays, additional sick pay, a Health Cash Plan, a contributory pension scheme, and opportunities for training and career progression. Our vibrant culture values innovation and collaboration, aiming to make a significant difference for future generations.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2879 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
City of Lincoln Council, Bluefruit Software Limited, Openda Ltd, National Highways, Ishida Europe Ltd, eonnext, Leger Shearings Group among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.