2399 IT & Software Developer jobs in the UK
IT Helpdesk Engineer
£28,000 - 32,000
Computer Cable Networks Limited
Glenearn Road, Perth
£28,000 - 32,000
Requirements
Must:
We are looking for an ambitious and problem-solving engineer who is passionate about IT and eager to succeed. The ideal candidate will have a minimum of 3 years of previous experience in a similar working environment. You should possess the following essential skills:
- Expertise in Microsoft 365, including OneDrive, SharePoint, 2FA, mailbox management, and shared mailbox creation.
- Proficiency in Microsoft 365 licensing and compliance.
- Hands-on experience with Active Directory and Entra ID for user creation, password resets, and permission allocation.
- Understanding of core networking technologies, including DNS, DHCP, TCP/IP, and file-sharing protocols.
- In-depth experience with Windows 10/11 and diagnostics for performance issues, hardware checks, and Office 365 troubleshooting.
Additionally, we value personal attributes such as resilience, effective communication, teamwork, time management, adaptability, and attention to detail.
Responsibilities
As part of our collaborative Engineering Support Desk team, your key responsibilities will include:
- Attending to 1st and 2nd line support issues via phone or email.
- Providing high-quality technical support and troubleshooting for end-users.
- Managing Active Directory user accounts, including creation, modifications, and deactivation.
- Configuring, installing, and troubleshooting network printers and peripheral devices.
- Performing user management tasks in Microsoft 365/Azure, including licence assignments and mailbox configurations.
- Ensuring seamless access to network resources by mapping network drives.
- Assisting users with password resets and account recovery while maintaining security best practices.
- Diagnosing and resolving IT-related issues across multiple client infrastructures, requiring strong analytical skills.
- Offering guidance to team members to ensure smooth operations within the helpdesk.
Description
At CCN, we specialize in delivering high-quality IT solutions and support to SMEs, helping them stay secure, efficient, and ahead of the curve. As part of our exciting growth, we are expanding our Engineering Support Desk. We provide opportunities for career growth and development, a supportive team culture, and a diverse work environment where you can tackle new challenges with different technologies. We recognize your expertise and contributions with a competitive salary, along with benefits such as 30 days of annual leave, hybrid flexible working options, and professional development opportunities. If you're looking to advance your career while working in a dynamic and supportive environment, we invite you to apply for this role.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2399 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Kirintec Limited, Access4, Blackbird Corporate Ltd, Prodigy IT Solutions, Novem Ltd, razorblue Careers, Ripe Now Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 88 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 88 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.