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Technical Support Engineer (Night Shift)
£45,000 - 45,000
Client Server
Riverside Close, Accrington
£45,000 - 45,000
Requirements
Must:
- I have experience in a similar Technical Support / Desktop Support / Service Desk role.
- I possess a strong knowledge of the Microsoft tech stack, including Office 365, Intune, EntraID, Power Platform, Azure, Windows Server, and Windows Desktop.
- I am collaborative and pragmatic, with excellent communication and customer service skills.
- Ideally, I hold SC Clearance or can achieve it (i.e., I am a UK citizen for 5 years or more).
- I have experience working similar night shift patterns.
Responsibilities
- I am responsible for providing comprehensive support to clients, handling a wide range of technical issues from initial contact (Tier 1) to more complex resolutions (Tier 2).
- I act as the primary contact for clients, providing support via Teams, Google Meet, email, and the ticketing system, ensuring ownership through to resolution.
- I carry out administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops, and Active Directory, maintaining clear and concise documentation.
- I identify recurring issues and contribute to the team's knowledge base.
- As this role covers the night shift, I also dedicate around 20% of my time to learning through training modules and gaining certifications.
Description
As a Technical Support Engineer at our UK tech consultancy, I have the opportunity to progress my career as a key part of the managed services team. I can work from home during the night shift, from midnight to 08:30, and meet up with colleagues in the Accrington office occasionally (which is likely to move to Preston in the coming months). My salary is up to £45k, and I can enjoy additional benefits, including a pension, healthcare, regular social events, and career growth opportunities. At our company, we believe in a diverse workplace that allows people to play to their strengths and continually learn. We are an equal opportunities employer and value diversity in our workforce.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2429 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Mas & Pas Limited, NTT Data UK, Kura, Street Group, FCDO Services, Core-Asset Consulting among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 70 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 70 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.