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Second Line Support Engineer
£32,000 - 36,000
Clearwater People Solutions
Station Road, Burgess Hill
£32,000 - 36,000
Requirements
Must:
As a 2nd Line Service Desk Technician, I seek candidates who possess the following experience:
- Background in an IT Service Desk Environment, preferably with a Managed Service Provider (MSP)
- Strong customer awareness and the ability to manage customer expectations
- Excellent problem-solving skills
- Proficiency with Office 365 and Azure Active Directory
- Experience with Azure, including Virtual Servers and Intune/Endpoint Manager
- Knowledge of SharePoint Online and Exchange Online
- Familiarity with Exchange Hybrid setups with Office 365
- Experience with Windows 10/11 and Windows Server (2012R2/2016/2019/2022)
- Understanding of Backup Solutions (Acronis, Azure Backups)
- Proficiency in Active Directory
- Experience with Networking and Firewall Configuration (Palo Alto, UDM Pro, Draytek, etc.)
- Knowledge of WiFi systems (Unifi)
- Familiarity with VPNs (IPSEC, PPTP, SSL, SSTP & Azure VPN)
- Understanding of DHCP, DNS, and Group Policies
Responsibilities
As a 2nd Line Service Desk Technician, my role involves providing remote and onsite support to a diverse clientele, ensuring that their issues are resolved effectively and efficiently.
Description
This position offers a fantastic opportunity to work with a wide range of Microsoft products and become a valued member of our growing team. I look forward to reviewing applications from qualified candidates.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2653 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Mas & Pas Limited, Street Group, RHP, Core-Asset Consulting, ApplianSys, u-blox among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 76 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 76 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.