2555 IT & Software Developer jobs in the UK
Head of IT Service Delivery
£10,200 - 10,800
Clearwater People Solutions
Well Street, Well Street
£10,200 - 10,800
Requirements
Must:
- We are looking for someone with substantial experience in transforming and managing significant IT services within a large organization.
- You should have at least 7 years of experience in the IT industry.
- Proficiency in delivering ICT strategy and implementation is essential.
- Experience in managing complex ITIL environments and/or ITIL transformation projects is required.
- You should have a proven track record of managing budgets greater than £1 million.
- Experience in joint procurement, market testing, and outsourcing, as well as negotiating quality and cost-effective services, is necessary.
- Evidence of successfully implementing an IT strategy through business planning is a must.
- We appreciate candidates who have contributed to major transformations and have experience building teams in times of change and uncertainty.
Responsibilities
- You will take charge of the day-to-day management of shared services delivery, ensuring a quality management framework is in place.
- Serve as the management escalation point and provide appropriate counsel for arising issues.
- Govern the service delivery operating model and ensure compliance with policy requirements.
- Maintain relationships with key stakeholders to support expectation management and proactively address any misaligned expectations.
- Develop and implement shared service-specific delivery sub-strategies that align with the overall Technology Service Delivery strategy and meet regulatory requirements.
- Manage major third-party outsourcers, ensuring Subject Matter Expert availability as needed.
- Own the responsibility for delivering shared Technology services to stakeholders through regular proactive engagement, ensuring continued buy-in and transparency in decision-making.
- Ensure board reporting is transparent, accurate, and reflects stakeholder viewpoints appropriately.
- Retain oversight of Problem, Incident, and Service Request fulfillment, ensuring KPIs are achieved, reported, and expectations are met or exceeded.
Description
This position is a hybrid role, requiring you to be in the office in Kent two days per week. We are offering a 6-month contract for the Head of IT Service Delivery position, where you will support the CTO in managing the Technology function. Your contribution will be crucial in coordinating all service activities for shared services, ensuring delivery against SLAs within budgetary constraints, and continuously improving processes to align with strategic goals and regulatory frameworks.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 2555 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
Yorkshire Dental Suite, Nexus Vehicle Rental, Autopeople Uk Limited, Internet Assist Limited, Street Group, Zonal Retail Data Systems Limited, Central Technology Ltd among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 79 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 79 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.