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2nd Line Engineer
£32,000 - 37,000
Clearline Recruitment Ltd
Jane Murray Way, Burgess Hill
£32,000 - 37,000
Requirements
Must:
- You will need a minimum of 2 years' experience in an MSP or IT Service Desk environment.
- A strong knowledge of Microsoft 365, Azure Active Directory, Intune/Endpoint Manager, Exchange Online, and SharePoint Online is essential.
- Experience with Windows Server (2012R2-2022) and Windows 10/11 is required.
- You should have knowledge of DHCP, DNS, Group Policies, and Active Directory.
- Familiarity with networking and firewall configuration (e.g. Palo Alto, UDM Pro, Draytek) is necessary.
- Experience with VPNs (IPSEC, PPTP, SSL, SSTP, Azure VPN) is expected.
- Knowledge of VOIP, SQL Server, Hyper-V/VMware, and SaaS/PaaS/IaaS would be advantageous.
- Strong problem-solving and communication skills are a must.
- We are looking for someone who is self-motivated, proactive, and able to work under pressure.
- A full UK Driving Licence is required.
Responsibilities
- You will provide 2nd line remote and on-site technical support.
- Troubleshooting and administering Microsoft 365, Azure, and related technologies will be part of your role.
- You will configure and maintain Windows Servers and desktop environments.
- Carrying out system monitoring, maintenance, and upgrades will be essential.
- You will configure networking, firewalls, VPNs, and Wi-Fi systems.
- Supporting with data backup solutions will be your responsibility.
- Ensuring timely resolution of issues in line with SLAs and delivering excellent customer service will be a key focus.
Description
We are an innovative IT services company based in Burgess Hill, West Sussex, and we are excited to offer you the opportunity to join our team as a 2nd Line Engineer. We proudly support a hybrid working model, prioritize ongoing professional development and training, and provide a supportive team environment. If you are keen to be part of an exceptional team that offers career growth and the opportunity to work with modern IT technologies, we invite you to apply for this role.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2639 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Mas & Pas Limited, Street Group, RHP, Core-Asset Consulting, ApplianSys, u-blox among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 75 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 75 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.