3482 IT & Software Developer jobs in the UK
1st Line IT Support Engineer
£29,000 - 69,000
Clear IT Recruitment Limited
Peachman Way, London
£29,000 - 69,000
Requirements
Must:
- Minimum 1 years experience in a Helpdesk IT support environment
- Experience with support of Windows Desktop OS
- Good working knowledge of PC, laptop and printer hardware
- Good working knowledge of the full MS Office suite
- Basic knowledge of IT networking and cabling
- Excellent telephone manner with good interpersonal and communication skills
- Demonstrable problem-solving skills with a logical train of thought
Responsibilities
- Answering calls and responding to tickets from customers.
- Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT.
- Triage incoming calls and tickets and liaise with the wider IT team to manage escalations.
- Provide on-site technical support at clients premises where necessary.
- Adhere to defined KPIs and meet the expected SLAs.
- Consistently contribute to and update documentation.
- On-board and off-board users.
- Monitor backups daily and report on any issues that arise.
Description
We are seeking a 1st line IT Support Engineer to join our rapidly growing team based in Finchley, London. We offer a supportive work environment with benefits such as 28 days holiday (including Bank Holidays), paid study leave, hybrid working options, a performance-related bonus scheme, excellent training and financial support for industry certifications, and various company social events. Our team emphasizes comprehensive onsite training and a smart casual dress code.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3482 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Arctic Shores, SwapTix, HM Land Registry, Metropolitan Police, Southern Housing, Companies House, Robert Walters Outsourcing among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.