3177 IT & Software Developer jobs in the UK

Clarion Housing jobs

IT Service Management Platform Administrator

£45,000 - 45,000
Clarion Housing
Trafalgar Square, South East London
£45,000 - 45,000
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience configuring workflows, automations, forms, and user interfaces within an ITSM tool/n- Strong understanding of ITIL practices/n- Experience working in a service management or IT operations environment/n- Strong analytical and problem-solving skills/n- High attention to detail/n- Ability to work collaboratively with technical teams, Service Desk, and service process owners/n- Eligibility to work in the UK/n- Reside in England or Wales for the duration of employment

Technologies

AI
ITIL
ITSM

Responsibilities

- Configure, optimize, and administer the organisations IT Service Management (ITSM) platform/n- Translate service management requirements into platform configuration/n- Ensure effective support for core IT service processes such as incident, request, change, problem, and service catalogue management/n- Work closely with the Service Management Office, technical teams, and support functions/n- Enable automation, service reporting, and continual service improvement through platform enhancements/n- Maintain platform stability, security, and alignment with operational and governance requirements/n- Provide support and improvements to the ITSM tool as needed

Description


We are excited to invite you to join our team at Clarion Housing Group, recognized as Employer of the Year at the Housing Heroes Awards 2025. This permanent, hybrid role offers a base location in either London or Norwich, with flexible working hours and arrangements available. Our commitment to rewarding hard work includes competitive salaries, and we provide a range of benefits that support your lifestyle. Youll have the opportunity to work with a collaborative team focused on continual service improvement and innovation.
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