2327 IT & Software Developer jobs in the UK
Requirements
Must:
- Experienced in public cloud management including Microsoft Azure and AWS
- Proficient with Veeam, ASR, and associated backup technologies
- Skilled in VMware support and provisioning
- Competent in Windows server management
- Knowledgeable in Linux server management
- Familiarity with Active Directory and Group Policy
- Understanding of Microsoft Exchange
- Strong troubleshooting skills in high-pressure situations
- Excellent customer service capabilities, both verbal and written
- Proven ability to work collaboratively in a team setting
- Relevant industry-recognized qualifications (e.g., AZ-104 Microsoft Azure Administrator, AWS Cloud Practitioner)
Responsibilities
- Troubleshooting live complex customer issues, from critical faults to information requests
- Managing incidents with quality customer updates in line with service level agreements (SLAs)
- Providing excellent customer service through various channels including phone and video conferences
- Engaging with additional technical resources to resolve incidents while maintaining customer experience ownership
- Building strong relationships with Service Desk and Service Assurance teams and providing training and support as needed
- Staying updated with new technologies and services to ensure effective support and documentation
- Producing documentation to enhance team efficiency, including guides and troubleshooting processes
- Participating in an on-call rota for out-of-hours support for critical incidents
Description
We are a vibrant community of service and technology experts committed to delivering exceptional customer experiences and efficient operations. In our Technical Operations team, we provide high-level technical support to our UK business customers, addressing complex issues where standard resolutions do not exist. We thrive in a collaborative environment where learning and innovation are encouraged. As a member of our team, you will have the opportunity to work with cutting-edge technologies while enjoying a supportive and dynamic workplace.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2327 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Circuit Mind, Government Communications Headquarters (GCHQ), Point-of-Rental Software, ETL, Sage among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.