3159 IT & Software Developer jobs in the UK
Service Desk 1st Line Support Engineer
£24,000 - 24,000
City & County Healthcare
Smithy Brook Road, Wigan
£24,000 - 24,000
Requirements
Must:
- A passion for IT and developing an IT support related career
- Ability to absorb and retain information quickly
- Highly self-motivated and directed
- Keen attention to detail
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Exceptional customer service orientation
- Experience working in a team-oriented, collaborative environment
- Approaching the customer with a positive attitude at all times
- Being friendly and helpful even during stressful events
Responsibilities
- Provide first level IT support and administration duties to end users seeking assistance
- Triaging and categorising IT tickets for efficient assignment to appropriate teams
- Providing updates on existing IT tickets when requested
- Chasing approvals and processing open requests
- Escalating unresolved or breached SLA issues to senior team members
- Provide IT support such as reboots, password resets, and creation of user accounts and folder permissions
- Assist the Desktop Services team with packaging items for delivery
- Help in configuring IT hardware including Mobile Phones, Tablets, Laptops, and Desktops
- Basic software installations
- Monitor the IT Service Desk call log to ensure all calls are being progressed, chased and escalated appropriately
Description
At City and County Healthcare Group, we are creating brighter days through fresh challenges and exciting opportunities. Our 1st Line Support Engineer role provides meaningful and rewarding work that makes a real difference in the lives of our clients. This office-based position, with the ability to work from home during evenings and weekends, offers full-time hours in a supportive environment. We recognize your talents and are committed to helping you grow through thorough training and development opportunities. Additionally, we provide generous benefits including 25 days of annual leave plus bank holidays, the option to purchase extra leave, and various occupational support policies. Join us in transforming the care industry and be part of our journey.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3159 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, TBG Solutions Ltd, FCDO Services, Counter Terrorism Policing, Evri, Sage among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.