IT Infrastructure Engineer - InTune / M365

- You will provide 3rd line support and implement Intune, M365, and modern device management solutions. - You will configure and manage Autopilot, Windows 11, SharePoint, OneDrive, SSO, and application proxies. - You will design and maintain end-user computing devices (e.g., iPads, Surface devices). - Ensuring the operational health of Microsoft 365 (security, availability, maintenance) will be part of your role. - You will assist in managing Microsoft Exchange, Mimecast security, Teams, and Autopilot. - Developing onboarding processes and providing feedback for service improvements will be essential. - You will define the company's IT Security policies, including vulnerability management. - Administration of Endpoint management tools will be required. - Staying updated on Microsoft 365 tools and roadmap will be your responsibility. - You will conduct monitoring and analysis, including storage and usage reports. - Problem management and resolving escalated issues from the Ops and Desktop teams will be part of your duties. - Reviewing and recommending end-user technology specifications will be necessary. - You will lead end-user-focused projects as required. - Advising fee earners on virtual collaboration tools and document review systems will also be part of your role.