2606 IT & Software Developer jobs in the UK
Requirements
Must:
- At least 18 months experience in service/customer support experience
- Proficient experience with Windows servers, Office 365, and Microsoft tools
- Good experience with CRM Ticketing System (Dynamics is more desirable)
- Experience with JIRA and ITIL is desirable
- Experience mentoring junior/graduate IT support analysts is beneficial
Responsibilities
- Provide 1st and 2nd line support to external customers as well as providing internal support to colleagues in both the UK and USA
- Troubleshoot, analyse, and resolve CRM/service incidents and system issues
- Manage service requests, enhancements, and minor configuration changes
- Liaise with stakeholders in different departments to understand requirements and provide solutions
- Maintain and support system documentation, system upgrades, processes and product testing
- Escalate complex issues to third-party suppliers where required
Description
We are a growing software company located in Northampton, offering a hybrid working model. Our team works in the office three days a week and from home on Tuesdays and Fridays. We provide our employees with 28 days of holidays, additional personal days, a bonus scheme based on company annual profit, and a stakeholder pension scheme. Our benefits also include an employee assistance programme, life insurance, and a commitment to support career progression. This role pays up to £35K and is commutable from several nearby locations, including Leicester, Milton Keynes, and Coventry.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2606 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
UKTL, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Hyve Managed Hosting, razorblue Careers among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.