3274 IT & Software Developer jobs in the UK
Second Line Support Engineer
£30,000 - 35,000
Charles Simon Associates Ltd
All Saints Street, Blackburn
£30,000 - 35,000
Requirements
Must:
- Previous experience within a similar role is vital
- Ability to work independently
- Strong O365 skills
- Extensive Windows Desktop support experience around 10/11 years
- Extensive Active Directory experience
- Networking support, including basic configuration of routers & switches
- DNS/DHCP support experience
- Group Policy expertise
Responsibilities
- Supporting users on both a remote and face-to-face basis when needed
- Carrying out service requests
- Taking ownership of escalated calls from the service desk, diagnosing and resolving technical issues
- Triaging and escalating complex issues to the 3rd Line team
- Managing own workload in accordance with the businesss SLAs & KPIs
- Installing, configuring, and maintaining desktop and laptop hardware and software
- Reviewing, amending, and creating technical and employee-facing knowledge base articles and procedures
- Providing the highest level of customer service when onsite
Description
We are Charles Simon Associates, currently seeking a 2nd Line Support Engineer to join our prestigious client based in Blackburn on a permanent basis. This role requires on-site presence with occasional travel to other sites as needed. We offer a competitive salary of up to £35,000 per annum. Join our team and contribute to a high-quality support environment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3274 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, Bluefruit Software Limited, Counter Terrorism Policing, Sage, Metropolitan Police, Confidential among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 106 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 106 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.