2474 IT & Software Developer jobs in the UK
Head of Customer Support
£45,000 - 53,000
Chapman Tate Associates
Melton Street 9-11, Leicester + Remote
£45,000 - 53,000
Requirements
Must:
- Senior Account Management, Customer Success or Client Services leadership experience within SaaS or ERP environments
- Exposure to ERP implementation projects and services-led engagements
- Experience working alongside technical consultants, developers and delivery managers
- Strong commercial acumen around professional services quoting, scope control and contract governance
- Experience managing enterprise or multi-site accounts
- Ability to balance customer advocacy with operational reality
Responsibilities
- Oversee structured quotation processes aligned to scope and capacity
- Manage service levels and customer expectations
- Act as escalation point for complex customer queries
- Protect margin within service-based SaaS contracts
- Drive retention through operational excellence
- Lead and scale the Account Management / Customer Success function
Description
We are a leading end-to-end ERP solutions provider delivering enterprise-grade SaaS and ERP platforms into the Manufacturing, Supply Chain, Distribution and Logistics sectors. This fully remote opportunity is aimed at UK residents, where our customer function is central to our long-term strategy and growing in respect within the industry.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 2474 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
City of Lincoln Council, Bluefruit Software Limited, Openda Ltd, DWP Digital, TAG Support Services Limited, National Highways, OKTO Integrated Services among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 74 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 74 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.