2564 IT & Software Developer jobs in the UK

Central Bedfordshire Council jobs

Head of Customer

£75,000 - 75,000
Central Bedfordshire Council
Osborne Avenue, Chicksands
£75,000 - 75,000
Company Size icon
Company Size
500-1k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- A proven track record of delivering complex digital and service transformation in a large and diverse organization. - A real understanding of how to apply digital tools within services. - A collaborative style that empowers people to join the journey. - Ambition for innovation and continuous improvement. - A strong communicator, negotiator, and team player who is outcome-focused, tenacious, and thinks broadly. - Energy, resilience, and a focus on delivery, even in challenging circumstances. - Authenticity, leading with integrity, and treating others with respect.

Technologies

AI
LESS

Responsibilities

As the Head of Customer and Digital, you will play a strategic role within our Resources and Organisational Change team. Your key responsibilities will include: - Leading and delivering our customer and digital transformation agenda. - Redesigning our services and engaging with customers to improve their experiences. - Utilizing technology to deliver better and smarter services for our residents. - Driving the uptake of digital services and co-designing initiatives with community partners. - Applying emerging technologies like AI and automation to enhance outcomes for customers and staff. - Building strong, respectful relationships that inspire stakeholders to embrace change.

Description


At Central Bedfordshire Council, we are committed to shaping places and communities. We are a forward-thinking organization focused on delivering innovative projects and high-quality services to support our residents. We value our team and offer flexible working arrangements, wellbeing programs, and professional growth opportunities. We believe that collaboration, diversity, and recognition are central to our work culture. We invite applications from individuals with diverse backgrounds and experiences, particularly those underrepresented in digital and tech fields. What matters most to us are your mindset, values, and your capacity to work together to achieve shared goals. Our compensation range for this role is £73,410 - £78,758 per annum (pro rata), with a relocation package available. This is a hybrid, permanent position, requiring attendance at a CBC office location at least once a month. We look forward to welcoming a digital visionary who is ready to inspire change!
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