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Caroline Salt Recruitment Ltd jobs

IT Support Engineer

£28,000 - 33,000
Caroline Salt Recruitment Ltd
Gilmerton Road, Lasswade
£28,000 - 33,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience in IT support, ideally within a retail or multi-site environment - Strong technical troubleshooting skills and a proactive mindset - Solid understanding of networking fundamentals (IP, DNS, DHCP) - Excellent communication and end-user support skills - A collaborative approach and willingness to learn - Confidence in managing escalated issues independently

Technologies

Microsoft 365
Office 365

Responsibilities

- Responding to IT incidents and service requests via Fresh Service ITSM - Troubleshooting hardware, software, and network issues - Supporting Windows, Apple, and Android devices, as well as retail technology (PEDs, tills, label printers) - Managing basic Windows Server administration - Ensuring compliance with GDPR, PCI DSS, and IT security best practices - Installing and supporting tools like Microsoft 365, Teams, and SharePoint - Maintaining documentation, asset inventories, and licensing compliance - Collaborating with internal teams and external vendors to implement new technologies

Description


We are a long-established business with a strong presence across both retail and hospitality. Known for creating welcoming spaces that blend lifestyle, leisure, and customer care, we rely on a well-managed IT infrastructure to support everything from point-of-sale systems to café operations and customer engagement. We value warmth, teamwork, and continuous improvement. This is an office-based role with some flexibility, ideal for someone who thrives in a hands-on environment and enjoys solving complex IT challenges. We offer a supportive team environment where your input is valued, opportunities to grow your technical skillset, flexible working arrangements, and a chance to make a real impact in a fast-paced, people-focused business. Please note that this position does not offer visa sponsorship. Applicants must have the legal right to work in the UK at the time of application.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2673 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

magic42 Limited, GeekingITSimple, BAE Systems, Yorkshire Dental Suite, Netbuilder, HM Land Registry, Together among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.