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IT Support Analyst
£31,000 - 31,000
Care Visions Group Limited
Callendar Road, Falkirk
£31,000 - 31,000
Requirements
Must:
- Minimum 2 years of IT support experience in a busy, multitasking environment
- Broad technical exposure: Microsoft 365, Active Directory, LAN/WAN, telephony, server fundamentals
- Strong Microsoft Office skills (Outlook, Excel, Word, PowerPoint)
- Competence in installing and troubleshooting Microsoft Operating Systems
- Experience with HP and Dell hardware
- Mobile device support (ideally Intune)
- Telecoms issue resolution (cloud telephony, mobiles, landlines)
- Familiarity with backup and restore procedures
- Printer support and troubleshooting
- Excellent communication skills, comfortable supporting non-technical users
Technologies
AI
Active Directory
Hyper-V
LAN
Microsoft 365
Microsoft Power Platform
Office 365
Responsibilities
- Provide professional, courteous, and rapid responses to user inquiries (remote and on-site)
- Own technical issues from investigation through to resolution
- Log, track, and resolve tickets in our service desk system
- Collaborate with IT colleagues to improve processes and share knowledge
- Administer and support Microsoft 365 services (Exchange Online, OneDrive, Teams, SharePoint)
- Manage user accounts in Active Directory and Microsoft 365
- Deploy, configure, and maintain PCs, laptops, and peripherals
- Troubleshoot operating systems, software, and applications
- Support company telephony systems (cloud platforms like 8x8) and mobile devices (MDM)
- Provide LAN/WAN infrastructure support and basic server administration
- Configure and troubleshoot remote Wi-Fi networks
- Liaise with external vendors and place orders with suppliers
- Travel to other office locations as needed (valid UK driving licence required)
Description
We invite you to join our dynamic team in Falkirk, where you can make a real impact and grow in your IT career. With a salary of £31,000 per annum and competitive benefits, including annual leave, group term life assurance, and a health cash plan, we offer a supportive and friendly culture. After training, we embrace hybrid working, allowing flexibility with your work environment. You will have opportunities for growth and development, all while committing to high standards of care and safeguarding. Ready to take the next step? Apply now with your updated CV before the closing date on Monday, 20th October 2025.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2682 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
magic42 Limited, GeekingITSimple, BAE Systems, TCMM Shutter Group Ltd, Yorkshire Dental Suite, Netbuilder, HM Land Registry among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.