3076 IT & Software Developer jobs in the UK
2nd Line Support Engineer
£30,000 - 34,000
Cara Networks
Townlands Crescent, Wolverton
£30,000 - 34,000
Requirements
Must:
- Experience in 2nd Line Support roles
- Hands-on expertise with Microsoft 365 (including SharePoint)
- Familiarity with cloud security, identity management, and collaboration platforms
- Excellent troubleshooting and problem-solving skills
- Outstanding communication and customer service abilities
- A proactive approach to learning and adapting to new technologies
- (Desirable) Knowledge of firewalls, switches, VLANS, and internet routers
- (Desirable) Understanding of network and computer security
- (Desirable) Knowledge of compliance: CE and ISO27001
Responsibilities
- Provide 2nd Line support for cloud-based environments, mainly Microsoft 365/Azure and Google Workspace, and AWS.
- Manage SharePoint Online sites, permissions, and integrations.
- Support productivity tools such as Microsoft Copilot, Teams, OneDrive, and Google apps.
- Assist with migrations to cloud platforms and hybrid setups.
- Troubleshoot and maintain Windows 11 devices, Macs, Android and iOS mobile devices.
- Configure and support collaboration tools across multiple ecosystems.
- Use ITSM tools for efficient ticket handling and service delivery.
- Provide guidance on security best practices, MFA, and data protection.
- Assist junior members of staff in their roles.
Description
We are an established outsourced IT provider supporting a wide range of clients, including Charities, Engineering, Education, and Private Banking. As we evolve, were embracing cloud-first strategies and expanding beyond Microsoft to include Google Workspace and other modern platforms. Were looking for a 2nd Line Support Engineer who thrives on variety and is keen to work with cutting-edge technologies. Everyone who joins us has the chance to influence the company and gain invaluable experience to accelerate their career.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3076 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, Digital Advanced Control, Patrick Snyder Mail Systems, Ctrl Alt, Accenture, Lloyds Banking Group among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.