3315 IT & Software Developer jobs in the UK
NOC Engineer
£39,000 - 68,000
Capita Shared Services Limited
Kingdom Street 2, Mossley
£39,000 - 68,000
Requirements
Must:
- Proven experience in IT Helpdesk or NOC environments
- Strong troubleshooting skills in IT/Networking
- Background in enterprise network support
- CCNA certification or equivalent experience preferred
- Windows OS and server support
- Experience working with third-party suppliers and managing escalations
- Familiarity with ITIL service environments and SLA adherence
- High attention to detail and ability to perform under pressure
- Excellent communication and customer service skills
- Eligible for Security Clearance
Responsibilities
- Act as the first point of escalation for customer calls
- Log and manage faults/service requests via Remedy
- Resolve over 95% of issues at first touch
- Work within strict SLAs to ensure timely resolutions
- Maintain accurate shift handovers and keep support tickets up to date
- Keep customers informed throughout the fault lifecycle
- Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems, and other IT Systems
- Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF
- Liaise with third-party engineers and suppliers to resolve issues
- Support field engineers with remote configurations and link checks
- Monitor network health using SolarWinds
Description
At Capita, we are seeking a skilled and customer-focused 24/7 NOC Engineer to join our dynamic Operations Centre team in Belfast. Youll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents. Our work environment thrives on collaboration and effective communication, ensuring high-quality service delivery across a vital client base. We offer opportunities for career progression, a competitive shift allowance, generous annual leave, and various benefits that promote employee well-being. Join us in making everyday interactions seamless for our clients.
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You can find Network Engineer salaries in the UK here.
How many Network Engineer jobs are in the UK?
Currently, there are 3315 Network openings.
Is the UK a good place for Network Engineers?
The UK is one of the best countries to work as a Network Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Network Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Metropolitan Police, Government Communications Headquarters (GCHQ), HM Land Registry, MandM among others, are currently hiring for Network roles in the UK.
The company with most openings is Experis as they are hiring for 103 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.
The company with most openings is Experis as they are hiring for 103 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.