2323 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven experience in IT Helpdesk or NOC environments.
- Strong troubleshooting skills in IT/Networking with appropriate escalation practices.
- Background in enterprise network support; CCNA certification or equivalent experience preferred.
- Experience with Windows OS and server support.
- Familiarity with ITIL service environments and SLA adherence.
- High attention to detail and ability to perform under pressure.
- Excellent communication and customer service skills.
- Eligible for Security Clearance.
- Ability to foster respectful, collaborative relationships.
Responsibilities
- Act as the first point of escalation for customer calls.
- Log and manage faults/service requests via Remedy, resolving over 95% at first touch.
- Work within strict SLAs to ensure timely resolutions.
- Maintain accurate shift handovers and keep support tickets up to date.
- Keep customers informed throughout the fault lifecycle.
- Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems, and other IT Systems.
- Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF.
- Liaise with third-party engineers and suppliers to resolve issues.
- Support field engineers with remote configurations and link checks.
- Monitor network health using SolarWinds.
Description
We are Capita, an outsourcer helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Based in our Belfast NOC, we offer a dynamic working environment with opportunities for career progression. We provide 23 days of annual leave (rising to 27 days with time), a shift allowance, and a variety of benefits including company matched pension, a cycle2work scheme, and fully paid parental leave. As a firm committed to inclusivity, we encourage individuals with diverse backgrounds to apply.
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You can find Network Engineer salaries in the UK here.
How many Network Engineer jobs are in the UK?
Currently, there are 2323 Network openings.
Is the UK a good place for Network Engineers?
The UK is one of the best countries to work as a Network Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Network Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Roke Manor Research Limited, NTT Data UK, Alliance Automotive UK Ltd, Masters of Mystery, FCDO Services among others, are currently hiring for Network roles in the UK.
The company with most openings is Experis as they are hiring for 100 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.
The company with most openings is Experis as they are hiring for 100 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.