3337 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven experience in IT Helpdesk or NOC environments
- Strong troubleshooting skills in IT/Networking, with appropriate escalation practices
- Background in enterprise network support; CCNA certification or equivalent experience preferred
- Windows OS and server support experience
- Experience working with third-party suppliers and managing escalations
- Familiarity with ITIL service environments and SLA adherence
- High attention to detail and ability to perform under pressure
- Excellent communication and customer service skills
- Eligible for Security Clearance
- Ability to foster respectful, collaborative relationships
- Willingness to communicate openly and contribute to team success
Responsibilities
- Act as the first point of escalation for customer calls
- Log and manage faults/service requests via Remedy, resolving over 95% at first touch
- Work within strict SLAs to ensure timely resolutions
- Maintain accurate shift handovers and keep support tickets up to date
- Keep customers informed throughout the fault lifecycle
- Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems, and other IT systems
- Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF
- Liaise with third-party engineers and suppliers to resolve issues
- Support field engineers with remote configurations and link checks
- Monitor network health using SolarWinds
Description
We are Capita TechOps, a leading provider of IT and network solutions, seeking a skilled and customer-focused 24x7 NOC Engineer to join our dynamic Operations Centre team in Belfast. This role offers the opportunity to progress your career with a competitive shift allowance, 23 days annual leave (increasing to 27 days with time), and access to Employee Network Groups for diverse inclusion. We promote a supportive, barrier-free work environment and are committed to embracing change for better outcomes for all stakeholders.
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You can find Network Engineer salaries in the UK here.
How many Network Engineer jobs are in the UK?
Currently, there are 3337 Network openings.
Is the UK a good place for Network Engineers?
The UK is one of the best countries to work as a Network Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Network Engineer jobs in the UK?
Arctic Shores, SwapTix, Global Exposure, EG On The Move Ltd, HM Land Registry, Metropolitan Police, Southern Housing among others, are currently hiring for Network roles in the UK.
The company with most openings is Experis as they are hiring for 107 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.
The company with most openings is Experis as they are hiring for 107 different Network Engineer jobs in the UK. They are probably quite committed to find good Network Engineers.