2744 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven Technical Skills: A strong technical background, preferably with experience in fleet telematics, video solutions, or similar technologies.
- Methodical: Strong understanding of computer systems, networking, and troubleshooting methodologies.
- Leadership Abilities: A track record of leading and mentoring technical teams, fostering a positive and collaborative environment.
- Customer-Centric Approach: A genuine passion for helping customers and resolving their issues efficiently and effectively.
- Excellent Communication: Strong written and verbal communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
- Problem-Solving Mindset: Ability to stay calm and focused under pressure, diagnosing and resolving technical issues with a methodical approach.
- Self-Starter: You take the initiative and you are comfortable dealing with ambiguity in a fast-paced environment.
Responsibilities
- Be the go-to expert for all things CameraMatics, from software and hardware troubleshooting to connectivity and integration support. Empower your team to deliver swift and effective support to our customers.
- Build, coach, and inspire a high-performing technical support team. Foster a culture of collaboration, continuous learning, and exceptional customer service.
- Set and monitor key performance indicators (KPIs) for the team to ensure adherence to service level agreements (SLAs) and drive continuous improvement.
- Streamline workflows, implement best practices, and ensure seamless support experiences for our customers.
- Build strong relationships with customers, understand their unique needs, and ensure their satisfaction with our products and services.
- Monitor support metrics, analyze trends, and leverage data to continuously improve team performance and customer satisfaction.
- Where escalations are raised, go beyond surface-level troubleshooting, understand the why, conduct a root cause analysis and lead process change.
Description
We are a fast-growing organization with an award-winning SaaS solution for fleet and driver risk management. CameraMatics SafeDrive is a disruptive technology in an exciting phase of growth as we continue to expand our business operations and reach new markets. We provide a service based on cutting-edge technology that helps fleet operators to drive new safety standards, reduce accidents, improve operational efficiencies, and manage compliance while ensuring complete visibility for the challenges in fleet operations. At CameraMatics, you will find an exciting opportunity to work for a dynamic tech company with a culture that fosters collaboration and celebrates team success. We offer a comprehensive benefits package, including health insurance, professional development, and a supportive environment. This position is hybrid remote in Sidcup.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2744 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, NFU Mutual, Wykes Engineering Co. (Rushden) Limited, MOD - Defence Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.