2737 IT & Software Developer jobs in the UK
Be among the first 5 applicants!
Automotive Technical Support Specialist
£40,000 - 40,000
Calex/Stellantis
Sunbeam Way 2, Coventry
£40,000 - 40,000
Requirements
Must:
- Full motor vehicle engineering apprenticeship or a technical degree related to automotive engineering to a recognized standard.
- Diagnostic or Expert-level technician experience.
- Electric Vehicle qualification, equivalent to IMI Level 3 or above.
- Experience in a technical role within a dealership or technical center.
- Background in the motor industry with collaboration experience with external agencies/organizations.
- Extensive experience in vehicle evaluation, product problem investigation, and problem-solving.
- Strong understanding of current automotive technology and the Stellantis product range.
- Good computer literacy, including proficiency in Microsoft Office.
- Ability to analyze and make decisions regarding technical and customer issues.
- Language skills in French, Italian, and/or German would be beneficial.
- A full driving license is required.
- Strong communication skills.
- Willingness to work independently and as part of a team.
Responsibilities
- Collaborate with central quality teams to generate Customer Incident Reports (CIRs), ensuring all necessary information and supporting materials are available to assist in the resolution process.
- Report technical incidents via all channels, including DID-I, Technical Platform, Warranty, Customer Relations, and RAC.
- Collate and consolidate feedback on new products, reporting to the Central Quality departments to trigger the resolution process.
- Develop and refine a tracking system to identify technical incidents and trends, ensuring effective monitoring and reporting.
- Support requests from internal and external departments for additional information to help implement solutions.
- Provide office and field support to Technical Field Managers as needed.
- Ensure all job requests are raised promptly with accurate information and clear descriptions of tasks.
- Communicate all issues through detailed and accurate management reports.
- Operate by best practices and uphold company values at all times.
- Identify technical issues quickly and take appropriate action to resolve them in the UK dealer network, maximizing customer satisfaction.
- Manage processes to achieve job deliverables within stated budget limitations.
- Provide presentations and briefings when required.
Description
We at Calex UK are excited to announce a new opportunity to recruit a Technical Support Specialist working for the Stellantis brands. In this full-time, permanent position, you will be joining our Parts & Services department in Coventry, where you will closely collaborate with central quality teams to identify new incidents and contribute to developing technical solutions. Your role will involve manual technical work and require a deep understanding of the technical aspects involved. You will provide high-level technical support to both internal and external stakeholders to ensure the best customer experience across all Stellantis brands. We offer a competitive salary of around £40,000, a company car (BIK), 26 days annual leave, and various employee benefits including private healthcare services, high street discounts, discounted gym memberships, and a 24-hour wellbeing service. If you are a passionate automotive engineer looking to grow within a Stellantis technical support role to provide exceptional customer service, we encourage you to apply today!
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2737 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
HM Land Registry, Pharmacy2U, BAE Systems, StoreLogs Ltd, MastarRec, Mas & Pas Limited, Core-Asset Consulting among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 81 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.