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Network Infrastructure Engineer

£45,000 - 55,000
Cactus Search
Broomloan Road, Glasgow
£45,000 - 55,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for candidates with a minimum of 5 years of experience, with at least 3 years in a 3rd Line Support Engineer/Infrastructure & Network role. You should have at least 2 years of IT experience specifically within a contact center environment. Excellent skills in Microsoft administration are essential, including proficiency in Azure AD, Intune, O365, Entra, Exchange, and SharePoint. Additionally, you must have strong knowledge of infrastructure components such as Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), and load balancing. Experience in administration and troubleshooting within Office 365, Azure, Active Directory, Intune, and Entra is also required. Familiarity with managing large application estates running IIS and SQL, as well as using configuration management and application monitoring tools, is crucial. We value strong and demonstrable experience in migrating workloads to cloud platforms.

Technologies

Active Directory
ITIL
Load Balancing
Office 365

Responsibilities

In this role, you will be responsible for providing 3rd line technical support across our IT Infrastructure environment, including cloud technologies and telephony networks. You will handle day-to-day support and troubleshooting of issues within our company's infrastructure network services while ensuring that all incidents, problems, and requests are progressed and updated through to completion. Additionally, you will design, deploy, and maintain scalable and secure infrastructure solutions within our contact center environment. Collaboration with cross-functional teams to develop and implement network policies, procedures, and best practices will also be a key part of your role.

Description


This position is based onsite in Glasgow and offers a salary of up to £55,000, depending on experience. To be eligible for this role, you must be a UK Citizen or have Indefinite Leave to Remain. You will play a crucial role in supporting our first and second line support teams and ensuring the ongoing maintenance of our on-premise and cloud-hosted environments on a business-as-usual basis, all while working to agreed service level agreements (SLAs) within an ITIL environment.
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How many DevOps jobs are in the UK?

Currently, there are 1692 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.

Is the UK a good place for DevOps?

The UK is one of the best countries to work as a DevOps. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for DevOps jobs in the UK?

Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, Leidos, HM Land Registry among others, are currently hiring for DevOps roles in the UK.

The company with most openings is Ocho as they are hiring for 61 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.