2059 IT & Software Developer jobs in the UK
1st Line Network Support Engineer
£26,000 - 30,000
CRG TEC
New York Street 10, Manchester
£26,000 - 30,000
Requirements
Must:
- Strong customer service mindset
- Keen to develop technical skills in a network support role
- Organised and communicative
- Experience in a service desk or technical support environment preferred
- Basic understanding of networking and connectivity
- Familiarity with WAN services, LAN and WLAN support, monitoring tools or ticketing systems is helpful
- Certifications such as CompTIA A+, Network+ or similar are a bonus
- Exposure to VoIP, monitoring platforms or service provider environments is a plus
Responsibilities
- Serve as the first point of contact for customers and partners addressing issues
- Handle inbound faults, queries, and service requests while logging them accurately
- Monitor customer and network assets and respond to alerts
- Carry out initial troubleshooting across connectivity, LAN, WLAN, and VoIP services
- Resolve common network issues such as LAN and WLAN faults, SSID and connectivity problems
- Perform simple configuration changes on access points and initial firewall and VPN checks
- Know when to escalate complex issues internally or to third-party suppliers
- Keep customers updated through tickets, status pages, and planned maintenance notifications
- Manage multiple tickets simultaneously in a busy service provider environment
- Participate in a 24/7 on-call rota
Description
We are a growing service provider based in Manchester, with a commitment to investing in our network capability and expanding our national fiber rollout. Our network team supports large-scale, live infrastructure, ensuring high levels of service reliability and visibility. We promote a culture of learning and development, providing exposure to carrier-grade networks and opportunities to progress into advanced technical roles. Our role offers a salary of up to £30,000 plus an excellent benefits package, including 27 days of annual leave, private healthcare, and additional support for your wellbeing and development.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2059 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, Mas & Pas Limited, Companies House, LendingCrowd, Department for Work and Pensions (DWP), FCDO Services, Lloyds Banking Group among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.