2603 IT & Software Developer jobs in the UK
Senior Technical Consultant - London
£33,000 - 48,000
COMPUTACENTER LIMITED
Blackfriars Road 149, London
£33,000 - 48,000
Requirements
Must:
- Proven ServiceNow implementation experience, with expertise in at least one of the following modules: SPM, ITSM, GRC, IRM or HRSD.
- Over 5 years of experience in similar roles within the ServiceNow ecosystem.
- Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools.
- Proficient in Web Technologies (e.g., JavaScript, SOAP/REST web services, XML & JSON).
- Strong customer-facing skills with an open and friendly personality.
- Ability to provide technical leadership and support to the Centre of Excellence.
- Experience with Software Development Lifecycle in Agile and Waterfall projects.
- Self-managing and capable of working independently or as part of a team.
- Skilled in managing customer expectations.
- Effective active listening skills and the ability to understand the priorities and concerns of others.
- Willingness to hold current UK SC clearance or be eligible to undertake it.
- A passion for sharing knowledge, peer reviewing, and setting technical standards.
Responsibilities
- Design and build high-quality ServiceNow solutions based on business process requirements.
- Provide advice and guidance on all matters relating to ServiceNow implementation and technical best practice.
- Ensure adherence to coding and design standards and provide technical hand-over documentation.
- Deliver high-quality ServiceNow implementations that meet customer requirements and avoid escalations.
- Assist with system testing and user acceptance testing (UAT).
- Escalate issues in line with company processes to ensure customer demands are met.
- Attend and present at customer meetings to understand requirements and assist with knowledge transfer.
- Record, qualify, and question customer requirements, even in complex projects.
- Communicate effectively on complex issues to meet business and customer needs.
- Provide technical design authority and mentor more junior members of the team.
- Act as a technical lead for medium-scale solutions ensuring designs achieve appropriate outcomes and deliverables.
- Model guidance around technical and behavioral competencies to ensure sharing of internal best practices.
Description
At Computacenter, we are a dynamic and supportive team, dedicated to solving strong technical challenges through high-quality ServiceNow solutions. As one of the first ServiceNow partners in Europe, we were honored to be named the 2022 EMEA Elite Segment Partner of the Year. Our team consists of Technical Consultants and Technical Architects committed to developing their skills and knowledge in the ServiceNow ecosystem. We offer multiple opportunities for growth, including pathways to become Certified Master Architects. Our location in the UK allows for travel to customer sites as needed, within a full-time permanent role of 37.5 hours per week. We are looking for enthusiastic individuals who want to grow with us and contribute to our growing community.
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