2285 IT & Software Developer jobs in the UK

COMPUTACENTER  LIMITED jobs

Proactive Engineer

£33,000 - 48,000
COMPUTACENTER LIMITED
Caldecotte Lake Drive, Caldecotte
£33,000 - 48,000
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Strong analytical and data-driven mindset - Proactive, inquisitive, and confident in challenging the status quo - Self-motivated, disciplined, and results-focused - A collaborative team player with a can-do attitude - Hands-on experience with DEX tools such as Nexthink, Systrack, Controlup, Dynatrace, or Alternity

Technologies

Dynatrace

Responsibilities

- Identify and deliver automation and remote action opportunities - Collaborate with our EUA Centre of Excellence to test and implement improvements - Use analytics to reduce incident volumes, speed up resolution, and improve user satisfaction - Drive proactive investigations, self-healing, and self-help solutions - Partner with teams to embed dashboards, insights, and data-driven decisions - Support Root Cause Analysis and continuous improvement through EUA data - Champion a fix-forward culture focused on user experience and productivity - Identify innovation, cost-saving, and value-add opportunities across accounts

Description


At Computacenter, we are committed to making technology work for people. Join our End User Experience team and leverage state-of-the-art analytics tools within a supportive environment. You will have the opportunity to innovate and directly impact how thousands of users engage with technology. We highly value your insights, aiming to enhance productivity and user satisfaction. If you are ready to drive smarter, faster, and more proactive IT experiences, we encourage you to apply and help shape the future of end user experience.
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