2616 IT & Software Developer jobs in the UK
Client Access and Onboarding Analyst
£50,000 - 90,000
CME Technology Support Services Ltd
Great Victoria Street, Belfast
£50,000 - 90,000
Requirements
Must:
- Excellent communication skills and attention to detail
- Skilled working in a time-sensitive environment, switching tasks seamlessly
- Ability to troubleshoot and make decisions independently
- Proficiency in Microsoft Office, databases, and other information system technologies
- Aptitude to learn new applications, processes, and procedures
- Service Cloud or other CRM tool experience preferred
- 0 to 2 years of professional experience preferred but not required
- High school/secondary school diploma required; college/university degree preferred
- Help Desk Institute (HDI) and Knowledge Centered Service (KCS) Certifications a plus
Responsibilities
- Assist customers via multiple support channels (phone, email, IM, chat, workflow) and follow documented procedures to facilitate customer requests
- Effectively apply technical knowledge to help others gain access to and utilize applications and services
- Provide first level troubleshooting for customer access, entitlement, and connectivity issues
- Collaborate with teammates and other departments as needed to resolve customer issues
- Write clear and concise tickets for every customer interaction for audit trail purposes (CFTC and SOX compliance)
- Contribute to the Knowledge base and keep procedures up-to-date
- Participate in ongoing training to maintain knowledge of products, processes, and policies
- Suggest improvements in service delivery
Description
At CME Group, where futures are made, we are the worlds leading derivatives marketplace. Here, you can impact markets worldwide, transform industries, and shape your career by building a future. We invest in your success, and you own it while working alongside a team of leading experts who inspire you in various ways. Our employees are problem solvers, difference makers, and trailblazers. We are committed to embracing unique experiences and skills, ensuring that everyones perspectives are acknowledged and valued. Our benefits include a bonus programme, equity programme, employee stock purchase plan, private medical and dental coverage, mental health benefit programme, group pension plan, income protection, life assurance, cycle to work scheme, gym membership, family leave, education assistance, and ongoing employee development and training.
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You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 2616 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Circuit Mind, UKTL, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Together among others, are currently hiring for Business roles in the UK.
The company with most openings is Experis as they are hiring for 57 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Experis as they are hiring for 57 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.