4415 IT & Software Developer jobs in the UK
IT Support Team Leader
£39,000 - 79,000
CMA CGM (UK) Shipping Limited
Princes Parade 12, Liverpool + Remote (UK)
£39,000 - 79,000
Requirements
Must:
- Significant IT support experience in a business IT environment
- Knowledge of Microsoft Windows 11 & Server 2019/2022
- Knowledge of Active Directory, DNS, DHCP
- Great customer service and IT troubleshooting skills
- Attention to detail
- Ability to work on own initiative and as part of a team
- Excellent time management skills
- Knowledge of VMware hosting environments (desirable)
- Knowledge of Microsoft Office 365 / Teams telephony
- Experience using an IT ticketing system based around ITIL framework
- Knowledge of PC deployment via SCCM
- Understanding of IT security (Antivirus software, Spam, Phishing awareness, etc.)
- Practical understanding of virtual environments (VMware & Hyper-V) desirable
- Aptitude for troubleshooting
- Proactively drives innovation and stays ahead of emerging technologies
Responsibilities
- Manage daily IT support activities for the UK IT team
- Ensure departmental availability during core business hours
- Provide second-line IT support for all UK Group companies
- Support over 500 users both in person and remotely
- Prepare monthly reports on UK IT team performance
- Proactively identify opportunities to improve service levels
- Assist with daily monitoring, administration, and support of the local infrastructure environment
- Ensure all requests and incidents are logged within the Global Helpdesk system
- Manage UK & Ireland support queues
- Create and maintain a customer-focused IT support environment
- Provide effective L2 Helpdesk service to employees (in-person / remotely)
- Organize UK IT Team resources for sufficient shift coverage
- Provide Active Directory support
- Provide PC/Laptop support (hardware and software)
- Support all CMA CGM applications
- Document technical processes, best practices, and IT procedures
- Provide timely and effective technical support of computers, servers, and mobile devices
- Ensure a secure and reliable electronic environment
- Monitor daily backup procedures ensuring compliance
- Organize regular travel to UK & Ireland offices for proactive IT support
- Occasionally travel to other European offices as needed
Description
At CMA CGM, we are a global leader in shipping and logistics, committed to delivering innovative solutions across various sectors. We offer a competitive salary alongside a generous benefits package including 25 days of annual leave, a discretionary annual bonus, an enhanced pension scheme, private healthcare, and a supportive hybrid working environment. Our diverse and inclusive company culture promotes growth and engagement, and we pride ourselves on collaboration and technological advancement. We invite you to join our team and explore a world of opportunities.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 4415 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Collect Solutions Ltd, NFU Mutual, Government Communications Headquarters (GCHQ) among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 95 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 95 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.