Splunk & OpenShift Observability Engineer

- Design, deploy, and operate Splunk Enterprise and ITSI across hybrid Kubernetes/OpenShift platforms - Onboard and normalise data at scale (HEC, Universal Forwarder, Deployment Server), aligning to CIM standards - Build and optimise ITSI service models: service trees, KPIs, adaptive thresholds, NEAP policies, glass tables, deep dives, and health scoring - Deliver OpenShift-focused executive and operational dashboards, including cluster/API/etcd health, node readiness and resource pressure, pod restart trends and noisy-neighbour detection, network and storage error visibility, and capacity, quota, and burst analysis - Optimise search and platform performance (workload rules, DMA, summary indexing, scheduling hygiene, concurrency tuning) - Implement intelligent alerting and automated routing into ITSM and ChatOps platforms, including enrichment, suppression windows, and maintenance scheduling - Govern data ingestion and security controls (RBAC, retention, PII handling, TLS, token governance, index and role mapping) - Integrate telemetry pipelines including OpenTelemetry, Prometheus, Fluentd/Fluent Bit/Vector, Kafka, CMDB and AIOps/ML solutions - Drive SLO/KPI alignment, golden signal monitoring, rollout/rollback health validation, and executive reporting